Privacy policy
1. Introduction
Weiweimao (Haikou) Network Technology Co., LTD ("we," "us," "our," or "Company") operates the trvcwow.com.com website (the "Site") under the brand LUSHLOOKBOX. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make a purchase.
By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.
2. Information We Collect
We collect several types of information to provide and improve our services to you.
A. Personal Information You Provide:
Identifiers: Name, billing and shipping address, email address, telephone number.
Commercial Information: Records of products purchased, order history, and preferences.
Payment Information: Credit/debit card details (processed securely by our third-party payment processors; we do not store full card numbers on our servers).
Communications: Correspondence with our customer service team.
B. Information Collected Automatically:
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our Site, products, and services, including pages viewed, time spent on pages, and clickstream data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
3. How We Use Your Information
We use the collected information for various purposes:
To process and fulfill your orders (including payment, shipping, and returns).
To communicate with you regarding your order, account, or inquiries.
To screen orders for potential risk or fraud.
To provide, maintain, and improve our Site and services.
To send you marketing and promotional communications (with your consent where required by law).
To comply with legal obligations and protect our legal rights.
4. Legal Basis for Processing (For EEA/UK Users)
If you are from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for processing your personal information is typically one of the following:
The performance of a contract with you (e.g., to deliver your order).
Your consent (e.g., for marketing emails).
Compliance with a legal obligation.
Our legitimate interests, which are not overridden by your data protection rights.
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: With trusted third-party companies and individuals who perform services on our behalf, such as payment processing, shipping (e.g., DHL, FedEx), data analysis, email delivery, and marketing assistance. These providers are obligated to protect your data.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Protection of Rights: To enforce our Terms of Service, protect the security of the Site, or protect our rights, property, or safety, or those of others.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill orders, comply with legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restrict or Object: Object to our processing of your data or request we restrict processing.
Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
Complain: Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.
8. International Data Transfers
Your information, including personal data, may be transferred to —and maintained on— computers located outside of your country where data protection laws may differ. By using our Site, you consent to this transfer. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
9. Security of Your Information
We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware of such collection, we will take steps to delete that information.
11. Links to Other Websites
Our Site may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:
Weiweimao (Haikou) Network Technology Co., LTD
Address: Room 204, 2nd Floor, Building B, Huadian Mansion, No. 13-1, Longhua Road, Longhua District, Haikou City, Hainan Province
Email: t7s5bio7uw0n@hotmail.com